50 Best IT Services LinkedIn Ads
In this article, we look at real-world case studies featuring LinkedIn ad campaigns from our clients in the IT Services industry.
12/19/2023

LinkedIn ads offer many opportunities for IT services companies to reach their target audience effectively. With its vast network of professionals and advanced targeting capabilities, the platform can be a powerful tool for creating brand awareness, establishing credibility, and converting prospects into paying customers.
In this article, we will look at real-world case studies featuring LinkedIn ad campaigns from our clients in the IT Services industry. The goal is simple—to understand what makes a successful LinkedIn campaign.
How did we analyze LinkedIn campaigns?
We started by identifying our biggest clients operating in the IT Services industry and shortlisted 5 of them for thorough campaign analysis. Subsequently, we conducted a performance review, closely monitoring how individual campaigns progressed during 6 months, from May to November 2023.
Throughout this analysis, we looked at 138 unique campaigns, and our classification of them was based on 5 campaign objectives, facilitating a more structured measure of impact and effectiveness. Ultimately, this systematic approach helped us—(a) pinpoint the most well-received campaigns on LinkedIn ads that emerged from this diverse set of campaigns and (b) establish valuable performance benchmarks to inform future marketing endeavors.
Before we get into the nitty-gritty, here's a quick snapshot of the companies and campaigns featured in our analysis, including the ad spend associated with each:
The Companies We Analyzed
Company | USP | Time Range | Time Range | Campaigns Analyzed |
|---|---|---|---|---|
CQL | A full-service digital commerce agency | $5,758 | 6 month | 8 |
Company 1 | Data and Automation solutions | $3,731 | 6 month | 4 |
Henson Group | Azure Cloud solutions, OpenAI solutions, and managed services | $18,108 | 6 month | 42 |
Kentik | The network observability company | $198,650 | 6 month | 78 |
Rise Display | Customizable | $5,442 | 6 month | 6 |
LinkedIn Campaign Objectives, Ad Formats, and Performance Metrics
We evaluated key metrics across all campaign objectives and ad types: clicks, click-through rate (CTR), cost per mile (CPM), cost per click (CPC), and conversions. These metrics remained consistent for all objectives, except for Lead Generation and Video Ad campaigns, where we focused on measuring the cost per lead (CPL) and video view rate instead.
We started by focusing on five primary objectives:
- Brand Awareness: Campaigns are straightforward, relying on creating impressions. They prove highly effective for establishing and building a brand presence at the initial stages of the sales funnel.
- Engagement: Campaigns encourage customers to interact with your posts through social actions like likes, comments, hashtags, shares, and follows.
- Video Views: While video is available as an ad format for other objectives, selecting video views as your objective gives you the exclusive option to bid based on cost per view.
- Lead Generation: Campaigns target prospects at the bottom of the funnel, using pre-filled forms for seamless lead capture and conversion actions.
- Website Visits: Campaigns drive prospects to your website, effectively guiding them from the top of the funnel to the bottom to boost engagement and conversions.
LinkedIn offers a range of ad formats, allowing advertisers to choose the most suitable option for their campaign objectives. We picked the three below.
- Sponsored Content ads on LinkedIn are available in various formats, including single-image ads, document ads, video ads, carousel ads, event ads, and thought leader ads. Each format offers unique ways to engage with your target audience and achieve different marketing goals.
- Dynamic ads use individual user data (such as name, profile image, job title, and other relevant profile information) to create personalized content for each viewer. They can be successfully used for Account Based Marketing (ABM), event or webinar promotion, and bottom-of-funnel customer acquisition.
- Text ads: Campaigns provide IT Services companies with a self-service solution for building, managing, and refining personalized campaigns, ensuring optimal reach and relevance.
After setting our ad objectives as performance benchmarks, we relied on the following metrics to measure campaign success.
- Cost Per Lead (CPL) indicates the cost of acquiring one lead. A low CPL means that your LinkedIn ads attract new leads without breaking the bank and ultimately maximizing their return on investment.
- Click-through rate (CTR) measures the percentage of leads interacting with an ad's specific calls-to-action. A high CTR demonstrates the campaign's effectiveness in capturing audience attention, driving engagement, and generating leads.
- Cost Per Click (CPC) is the cost incurred for each ad click. A low CPC signifies that your ad campaign secures clicks at a minimal cost, maximizing engagement and resource utilization.
- Clicks serve as a measure of engagement and interest, indicating that a user has been sufficiently attracted by the ad's messaging or visual elements to take further action. This could mean visiting a landing page or filling out a lead generation form.
- Conversions quantify the actions taken after ad clicks. A positive ROI occurs when the cost per conversion is less than the value generated. If you're receiving fewer conversions than usual, evaluating your audience targeting options, ad messaging, and/or landing page is recommended.
- LinkedIn Ad Frequency can play a big role in results and should be closely monitored as well.
Impactable's LinkedIn Ads Showcase: What does a successful IT Service Industry LinkedIn Ad campaign look like?
Now that we've talked about our clients and what we want to achieve with the ads, let's look at the actual ads Impactable has used when following LinkedIn Ads best practices to the fullest. We're focusing on 2-4 clients in each category out of the 5 because none of them used all four types of ads or campaign goals.
1. Top Brand Awareness Campaigns
Company | Total # of Brand Awareness Campaigns | Total Spend |
|---|---|---|
Rise Display | 2 | $1,328 |
CQL | 1 | $714 |
Henson Group | 3 | Organic |
Let's take a look at some top-performing software brand awareness ads.
1.1. Clicks | |||
|---|---|---|---|
Henson Group | CQL | ||
Clicks | 167 | 81 | |
Ad | |||
Rise Display | |||
Clicks | 19 | ||
Ad | |||
1.2. Click-through rate (CTR) | ||
|---|---|---|
CQL | CQL | |
CTR | 1.23% | 1.07% |
Ad | ||
1.3. CPM | ||
|---|---|---|
Henson Group | Rise Display | |
CPM | $8.05 | $10.5 |
Ad | ||
1.4. CPC | ||
|---|---|---|
CQL | Henson Group | |
CPC | $1.44 | $2.92 |
Ad | ||
1.5. Conversions | ||
|---|---|---|
Rise Display | Rise Display | |
Conversions | 15 | 15 |
Ad | ||
2. Top Engagement Campaigns
Company | Total # of Engagement Campaigns | Total Spend |
|---|---|---|
Kentik | 7 | $27,376 |
CQL | 2 | $91 |
Let's review some of the top-performing IT Services LinkedIn engagement ads.
Sponsored Updates (Including LinkedIn Thought Leader Ads)
2.1.1. Clicks, CTR & Conversions | ||
|---|---|---|
Kentik | Kentik | |
Clicks - 3596 | Clicks - 1701 | |
Ad | ||
2.1.2. CPM | ||
|---|---|---|
Kentik | Kentik | |
CPM | $9.23 | $12.54 |
Ad | ||
2.1.3. CPC | ||
|---|---|---|
Kentik | Kentik | |
CPC | $0.40 | $0.41 |
Ad | ||
Dynamic Ads
2.2.1. Clicks | ||
|---|---|---|
CQL | CQL | |
Clicks | 7 | 6 |
Ad | ||
2.2.2. CTR & Conversions | ||
|---|---|---|
CQL | CQL | |
CTR - 0.06% | CTR - 0.05% | |
Ad | ||
2.2.3. CPM & CPC | ||
|---|---|---|
CQL | CQL | |
CPM - $1.14 | CPM - $1 | |
Ad | ||
3. Top Video Campaigns
Company | Total # of Video Ad Campaigns | Total Spend |
|---|---|---|
Kentik | 8 | $57,262 |
Henson Group | 1 | $500 |
Here is what successful video ad campaigns for the IT Services industry look like.
3.1. Clicks | ||
|---|---|---|
Kentik | Kentik | |
Clicks | 468 | 287 |
Ad | ||
3.2. CTR | ||
|---|---|---|
Kentik | Kentik | |
CTR | 0.56% | 0.51% |
Ad | ||
3.3. CPM | ||
|---|---|---|
Kentik | Henson Group | |
CPM | $17.74 | $22.04 |
Ad | ||
3.4. CPC | ||
|---|---|---|
Kentik | Kentik | |
CPC | $5.54 | $5.62 |
Ad | ||
3.5. Video View Rate | ||
|---|---|---|
Henson Group | Kentik | |
Video View Rate | 70.79% | 36.77% |
Ad | ||
4. Top Website Visit Campaigns
Company | Total # of Website Visit Ad Campaigns | Total Spend |
|---|---|---|
Kentik | 21 | $71,514 |
Henson Group | 28 | $17,101 |
CQL | 2 | $4,627 |
Rise Display | 3 | $4,114 |
Company 1 | 3 | $3,667 |
Let's review some of the top-performing Website Visit campaigns for the IT Services industry.
Sponsored Update
4.1.1. Clicks | ||
|---|---|---|
Kentik | Henson Group | |
Clicks | 979 | 721 |
Ad | ||
4.1.2. CTR | |||
|---|---|---|---|
Henson Group | CQL | ||
CTR | 5.52% | 5.68% | |
Ad | |||
Company 1 | |||
CTR | 3.94% | ||
Ad | |||
4.1.3. CPM | ||
|---|---|---|
Henson Group | Company 1 | |
CPM | $8.29 | $8.42 |
Ad | ||
4.1.4. CPC | |||
|---|---|---|---|
Henson Group | Rise Display | ||
CPC | $0.53 | $0.70 | |
Ad | |||
CQL | |||
CPC | $0.98 | ||
Ad | |||
4.1.5. Conversions | ||
|---|---|---|
Rise Display | Rise Display | |
Conversions | 159 | 133 |
Ad | ||
Text Ads
Company | Total # of Text Ad Campaigns (Wesite Visits Objective) | Total Spend |
|---|---|---|
Kentik | 2 | $135 |
Henson Group | 2 | $507 |
CQL | 3 | $326 |
Company 1 | 1 | $64 |
4.2.1. Clicks | |||
|---|---|---|---|
Henson Group | Kentik | Company 1 | |
Clicks | 15 | 9 | 7 |
Ad | |||
4.2.2. CTR | |||
|---|---|---|---|
CQL | Henson Group | Company 1 | |
CTR | 0.05% | 0.05% | 0.03% |
Ad | |||
4.2.3. CPM | |||
|---|---|---|---|
Kentik | CQL | Henson Group | |
CPM | $0.06 | $0.1 | $0.14 |
Ad | |||
4.2.4. CPC | |||
|---|---|---|---|
Kentik | CQL | Henson Group | |
CPC | $2 | $2 | $3.7 |
Ad | |||
4.2.5. Conversions | ||
|---|---|---|
CQL | CQL | |
Conversions | 54 | 46 |
Ad | ||
5. Top Lead Gen Campaigns
Company | Total # of Lead Gen Campaigns | Total Spend |
|---|---|---|
Kentik | 30 | $42,363 |
Let's review some of the top-performing IT Services LinkedIn lead gen ads.
5.1. Clicks | ||
|---|---|---|
Clicks | 431 | 164 |
Ad | ||
5.2. CTR | ||
|---|---|---|
CTR | 1.99% | 1.71% |
Ad | ||
5.3. Cost Per Lead | ||
|---|---|---|
Cost Per Lead | $63.07 | $85.82 |
Ad | ||
5.4. Conversions | ||
|---|---|---|
Conversions | $63.07 | $85.82 |
Ad | ||
In Conclusion
In the realm of IT Services, whether you're a well-established corporation or an SME looking to enhance your digital advertising efforts, LinkedIn can be a valuable resource. It provides diverse opportunities to connect with the relevant professional audience. Depending on your short- and long-term goals, you can choose from various campaign objectives and ad formats to ensure that you reach the right people at the right time with the right messaging.
See also 28 best LinkedIn ads for SaaS, and best practices for LinkedIn Video ads for additional info.
We hope that looking through Impactable's showcase of the top IT Services ads encourages you to embark on your own journey of creating impactful LinkedIn ads.


