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Privacy Policy of Impactable LLC

1. Introduction

Impactable LLC (“Company,” “We,” or “Us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information from our website visitors, customers, and others who interact with us. By accessing or using our website, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Categories of personal information collected

We may collect the following categories of personal information:

  • Identifiers: Name, email address, mailing address, phone number, IP address, and other contact details.
  • Commercial Information: Records of products or services purchased or considered.
  • Internet or Other Electronic Network Activity: Browsing history, search history, and information on your interaction with our website or advertisements.
  • Geolocation Data: Physical location as inferred from IP addresses.
  • Professional Information: Job title, company name, and industry.
  • Inferences: Preferences, characteristics, and behaviors drawn from the above information.

2.2 Sources of personal information

We collect personal information directly from you when you:

  • Provide information by filling out forms on our website.
  • Engage with our website and services through automated technologies like cookies and web beacons.
  • Interact with our advertising on third-party websites.

3. Use of Your Information

We use the information we collect for the following purposes:

  • To present and improve our website and services.
  • To communicate with you, fulfill your requests, and provide customer support.
  • To understand and analyze how you use our website, enhancing your experience.
  • For marketing purposes, with your consent.
  • To comply with legal obligations and protect the rights, property, and safety of Impactable LLC and its users.

4. Disclosure of Personal Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: To assist in providing our services, such as hosting, analytics, and customer support.
  • Affiliates and Subsidiaries: For business purposes consistent with this policy.
  • Third Parties: With your consent or as required by law.

5. Sharing for Business Purposes

In the past 12 months, we may have disclosed the following categories of personal information for a business purpose:

  • Identifiers (e.g., name, email address)
  • Internet or Other Electronic Network Activity (e.g., browsing history)

6. Your Rights and Choices Under CCPA

6.1 Access to specific information and data portability rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Upon verification of your request, we will provide:

  • The categories of personal information collected.
  • The categories of sources from which the personal information is collected.
  • Our business or commercial purpose for collecting the information.
  • The categories of third parties with whom we share that information.
  • The specific pieces of personal information we collected about you.

6.2 Deletion request rights

You have the right to request that we delete your personal information, subject to certain exceptions. Once your request is verified, we will delete your personal information unless retaining it is necessary for purposes such as:

  • Completing a transaction for which the information was collected.
  • Detecting and protecting against security incidents.
  • Complying with a legal obligation.

6.3 Exercising your rights

To exercise your access, data portability, and deletion rights, please submit a verifiable request by:

7. Data Security

We take your privacy seriously and use reasonable security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Your continued use of the website following the posting of changes indicates your acceptance of those changes.

9. Contact Information

For any questions or concerns regarding this policy or to exercise your rights, please contact us at:

Copyright © 2024 Impactable LLC
Copyright © 2024 Impactable LLC

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Corporate Office:

  • 12042 Blanco Rd., Suite 200, San Antonio, TX 78216

HR & Accounting Office:

  • 1925 NE 10th Terrace, Suite 101, Cape Coral, FL 33909

Customer Support:

Privacy Policy
Copyright © 2024 Impactable LLC
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Digital/Social Media Marketing Associate

$40,000/yr

Requirements:

  • 1+ years of work experience with Social Media Marketing
  • 1+ years of work experience with Canva
  • Working in a hybrid setting
Apply with LinkedIn

Digital Account Coordinator

$40,000/yr - $60,000/yr

About Impactable:
Impactable is an investor-backed LinkedIn-centric marketing agency. We are a savvy group of marketers who are eager to learn and grow together while servicing clients from around the world as a team. You’ll have the opportunity to learn from the best in the industry, leverage the latest tech, and be exposed to new marketing channels and tactics.

Our agency has doubled in revenue and size in the last year and is on track to more than double again this year through our own growth and a series of planned acquisitions. If you are eager to grow and learn in a constantly evolving startup, this could be the right move for you.

 

Position Overview:

The Account Coordinator is responsible for servicing and maintaining client relationships with assigned accounts using a consultative approach with client contacts. This position champions the tactical responsibilities that drive client results and manages the daily team business.

You serve as the production contact on assigned accounts and manage their marketing projects/programs across a matrixed organization, working with our sales, service & support teams, Centers of Excellence, data engineering & professional services teams, and client partners. Your role is relied upon to create and demonstrate value within our client relationships, monetize that value, and lead/organize a team to deliver desired results.

You will direct key account planning activities, manage client processes and/or campaigns, and be accountable for on-time delivery of client projects with flawless execution. This will require an eye for detail and adherence to process at each step in account campaign or project work. You will also be responsible for mentoring and developing account support team members. The end result is client satisfaction and retention, and achievement of team revenue and gross profit goals.


Key Responsibilities include, but are not limited to:

  • Project Execution
  • Serving as Process Manager
  • Client-level Reporting
  • Quality Control
  • Solidify and strengthen client relationships at Production level; effectively marshaling the resources needed to meet/exceed client expectations
  • External customer satisfaction (CSAT); customer reviews assessing quality of services received and likelihood of renewal/continued engagement


High-Level Measurements of Success:

  • On-time delivery of client projects
  • Quality: ensure that all deliverables are flawlessly executed and according to expectations or project requirements
  • Proactively managing time to launch; keen follow-up and resolution skills allowing us to maximize our revenue opportunities by proactively managing process resulting in the quickest time to launch as possible
  • Client-level reporting: you will directly contribute to our ability to achieve better results for clients by giving visibility to key performance indicators (KPIs).
  • Employee satisfaction (ESAT): employee self-reported contentment in their role and assessment of Impactable’s responsiveness to their wants and needs

 

Required Skills / Education / Knowledge:

  • 2+ years experience in marketing/advertising
  • Basic understanding of marketing concepts and KPIs
  • Prior client-facing experience
  • In-depth knowledge of running B2B or B2C campaigns
  • A good understanding of current marketing trends
  • Exceptional communication and project management skills
  • Ability to manage client relationships resulting in high levels of customer satisfaction
  • Tech-savvy; ability to quickly learn different technologies
  • Ability to proactively think through, evaluate, and solve problems logically
  • Ability to multi-task with a high degree of accuracy and attention to detail
  • Ability to work independently and as part of a team


Desired Skills / Education / Knowledge:

  • Bachelor’s degree in marketing, advertising, business, communications, media studies or related fields
  • Be able to speak to the marketing funnel with B2B application
  • Prior experience managing campaigns in one or more advertising platforms (LI, programmatic, Meta, etc.)
    Prior agency setting experience
  • Prior sales experience
  • Meeting management skills; have led or participated in formal client meetings

 

Specialized knowledge:

Beginner:

  • PMI Project Management Ready certification (PMI)

Intermediate:

  • Certified Associate in Project Management (CAPM) certification (PMI)

Advanced/Technical:

  • Professional Certified Marketer (PCM) certification (AMA)
  • Project Management Professional (PMP) certification (PMI)
  • Experience with Google Analytics and Google Tag Manager
  • Exposure to project management tools (ClickUp, Monday.com, Teamwork, Asana, Jira, etc.)


Compensation and Benefits

The salary range for this position is $40,000 – $60,000 + Bonus Plan.

Vacation time, health, dental, life, vision, PTO, and flexible work-from-home days.

The team works 9 am to 2 pm Monday-Friday in the office with the flexibility to work from home when needed.

Apply with LinkedIn